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Legal

Privacy Policy

How Peptrix Labs collects, uses, and protects the limited information needed to operate research accounts and fulfil orders.

1. Information we collect

  • Account information: the email address used to sign in, and researcher type provided at checkout.
  • Order information: products ordered, quantities, and the shipping address you provide.
  • Technical information: limited cookies needed for sign-in, your age confirmation, and your research-use acknowledgement.
  • Communications: messages you send to support.

2. How we use it

  • To verify eligibility and operate your research account.
  • To process, fulfil, and support your orders.
  • To meet legal, tax, and record-keeping obligations.
  • To secure the site and prevent misuse.

We do not sell your personal information, and we do not use it for affiliate or B2C advertising.

3. Cookies

We use a small number of functional cookies: a sign-in/session cookie, an age-confirmation cookie, and a research-use acknowledgement cookie. These are necessary for the site to function and to meet compliance requirements.

4. Service providers

We share information only with providers that help us operate, such as our payment processor, our email provider, and our shipping carriers. They may process information only to provide their service to us.

5. Data retention

We keep account and order records for as long as needed to operate accounts and to meet legal and tax obligations, then delete or anonymise them.

6. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Contact contact@peptrixlabs.com to make a request.

7. Contact

Questions about this policy can be sent to contact@peptrixlabs.com, or by post to 10405 Baur Blvd Ste F, St. Louis, MO 63132.